Managed Service

Looking to Grow Your Profits? Here’s How Cloud’s Managed Services Can Help…
“What is Managed Services?” is a question that many in business are currently asking. It sounds like the kind of phrase made for large corporations, but small businesses can benefit from these kinds of services, as well. In short, Managed Services usually refer to outsourcing some aspect of a company’s day-to-day operations related to technology !

Key Benefits

Our experts can manage and navigate the cloud’s complex infrastructure, security, and upkeep to optimize everything for you.

The burden of managing your IT isn’t getting any easier. Cloudly’s Managed Services (IT Managed Services) plans eliminate your computer headaches and let you get back to doing what you do best: engaging your customers and growing your bottom line.

Cut Your IT Expenses by 30%…or More

A recent survey of our customers proved that our clients, on average, reduced their IT Expenses by at least 1/3 by engaging us for their IT Outsourcing. We can start saving your company money, month 1.

Focus on Engaging Your Customers and Growing Your Bottom Line

We make your IT Support headaches disappear, allowing you to spend your time on activities that grow your revenue.

Contain Your Spiraling IT Costs

Our plans deliver the IT Services you need at a low, fixed, monthly rate.

Increase Office Productivity

We keep your network running at peak performance, eliminating latency. Our Help Desk Staff is available 24/7 to quickly solve your end-users most difficult challenges

Key Feature

Flexible Managed IT Support Delivery Options

We believe that one size doesn’t fit all – that’s why we’ve made our service offerings flexible. We can combine any of our 4 components to deliver a package that meets the IT Support requirements of your unique business.

24x7 Unlimited IT Help Desk

Our 24×7 Help Desk is always there when you need us to solve your most difficult end-user challenges. Our technicians are hand-picked for both their technical skills and their communication skills. We provide Remote IT Support for Windows, Mac, Exchange, Lotus Notes, and most common desktop software including Microsoft office. Not only do we solve operational problems, but we also answer the “How Do I?” questions.

Your Own Virtual Chief Information Officer

You’ve got IT Questions. Your Virtual CIO has the answers. Business owners are constantly struggling with making the best and most profitable IT Solutions investments. Whether you need Managed Services help with Disaster Recovery, Compliance, Virtualization, Storage, Network Security or leveraging Technology as a competitive advantage, your Managed Services (Managed IT Services) Virtual CIO is your IT Consultant to help you make the right decision.

24x7 Network/Server Management

Your Network and Line of Business (LOB) Applications are the heart of your operations. CSM’s NOC delivers 24×7 Maintenance, Monitoring, and Management of your mission critical Servers, Storage, Routers, Firewalls and Applications. Our Network Monitoring Tools gives us granular visibility into your entire server environment. We support Windows, Linux, and Mac, as well as VMware, Hyper-V and Citrix.

Guaranteed On-Site Dispatch

Our NOCs are the best in the business, but sometimes there are issues that can’t be resolved remotely. If our Network Operations Center (NOC) engineers can’t fix the issue, one of our Certified Engineers will be at your location within 4 hours – GUARANTEED. We put our money where our mouth is. If we fail to meet our Service Level Agreements, we provide cash service credits back to your company.

We appreciate how hard it can be to find dependable IT Support, so here’s how we’ve made it easy and risk free

1.  You contact us, letting us know what you need.

2. We’ll meet with you to discuss your business requirements and give you a customized quote for your Managed Services Plan.

3. We provide you with a Managed IT Services Proposal including our unbeatable Service Level Agreements (SLAs) in writing. If we fail to meet them, we pay you.

4. We start you on a 1 month Risk Free Trial. If we aren’t exceeding your expectations, you can cancel, and we’ll give you a 100% Refund of your setup fee – no questions, no conditions, and no small print.

Getting your company the 24/7  IT Services it needs couldn’t be any easier.

+88 02 8711116
Interested in learning more? We’ll schedule a no-obligation consultation to discuss your unique Managed Service challenges and see how Cloudly can help you solve them.